Title Specialist - Remote

Overview

Yendo is seeking a highly organized and detail-oriented Title Specialist to manage the full title life cycle, ensuring compliance with DMV regulations and providing exceptional service to customers.

In Short

• Manage vehicle title processing and submit documentation per state DMV requirements.
• Monitor and follow up on DMV paperwork, including rejected applications and lien placements.
• Communicate with customers and third parties to resolve title-related issues.
• Manage account closures and ensure necessary documentation is received.
• Coordinate state-to-state title transfers and compliance requirements.
• Post payment checks to accounts and prepare outgoing mail for title documentation.
• Investigate and resolve customer concerns related to title processing.
• Assist with back-office functions and special projects as assigned.
• Maintain professionalism and confidentiality in all tasks.
• Adapt to changing processes and regulations.

Requirements

• Willingness to learn and adapt to changing processes and regulations.
• Exceptional customer service and communication skills.
• Ability to manage multiple tasks and deadlines accurately.
• High attention to detail and commitment to data integrity.
• Strong organizational and time-management skills.
• Proficient with office tools and CRM systems.
• Prior title processing experience is a plus, but not required.

Benefits

• Competitive compensation package.
• Insurance coverage.
• 401K plan.
• Paid time off (PTO).
• Opportunity to make a real impact on customers' financial futures.