VIP Host - Remote

Overview

The VIP Host is responsible for providing exceptional VIP service to our distinguished VIP clientele, enhancing customer satisfaction, fostering loyalty, and contributing to revenue growth.

In Short

• Engage with VIP customers through various communication channels.
• Assist Account Managers in daily activities.
• Provide feedback for campaign improvement.
• Take proactive measures for customer retention.
• Meet productivity and quality targets.
• Adhere to company policies and procedures.

Requirements

• Proven track record in customer service for VIP customers.
• Outstanding written and verbal communication skills.
• Proficient in various communication platforms.
• Strong interpersonal skills.
• Diligent and detail-oriented.
• Adept at problem solving.
• Flexible and adaptable.
• Basic knowledge of the gaming industry preferred.
• Ability to work independently and collaboratively.
• High level of professionalism.

Benefits

• Dynamic and innovative work environment.
• Opportunity to engage with high-value clients.
• Potential for career growth within the company.
• Flexible working arrangements.