Remote Otter LogoRemoteOtter

Windows and Mac OS Desktop Support - Remote

Posted 9 weeks ago
Customer Service
Full Time
NY, USA

Overview

Xperteks is looking to hire an energetic team player for a full-time hybrid Windows and Mac OS Technical Support position to support clients.

In Short

  • Full-Time Hybrid position.
  • Support clients with Windows and Mac OS technical issues.
  • Proficient in Windows Operating System.
  • Experience with Remote Software Technologies.
  • Knowledge of VPN Connectivity and TCP/IP LAN Networks.
  • General Network and Firewall troubleshooting.
  • Printer Troubleshooting.
  • Experience with Microsoft 365 and GSuite Administration.
  • Ability to provide proactive system maintenance.
  • Good communication skills and documentation.

Requirements

  • Passionate about computers and technology.
  • Highly proficient in Windows Operating System.
  • Ability to troubleshoot and learn quickly.
  • Provide general desktop, user, and hardware support.
  • Provide network and server support.

Benefits

  • Work with a premier Managed Services Provider.
  • Full-time employment with a dynamic team.
  • Opportunity for professional growth and development.
Xperteks logo

Xperteks

Xperteks is a premier Managed Services Provider (MSP) that specializes in delivering comprehensive technical support solutions for both Windows and Mac operating systems. The company is dedicated to providing exceptional service to its clients, leveraging the latest technologies to ensure efficient troubleshooting and support. With a focus on teamwork and a passion for technology, Xperteks seeks energetic individuals who are proficient in various remote software technologies, network troubleshooting, and cloud platforms. The company values critical thinking and effective communication, aiming to maintain high standards in desktop and hardware support, system maintenance, and connectivity solutions.

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