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Avaya Implementation Specialist - Remote

Posted 2 days ago
Software Development
Full Time
Worldwide

Overview

Join our team as an Avaya Implementation Specialist, where you'll work remotely on a dynamic project focused on cutting-edge telecom solutions.

In Short

  • Work remotely from Mexico on a 12-month project.
  • Configure and support Avaya Aura and Contact Center systems.
  • Implement voice and contact center solutions.
  • Develop call flows, IVRs, and reporting setups.
  • Collaborate within ITIL frameworks.
  • Provide support in multi-OEM environments.
  • 5+ years of hands-on experience with Avaya technologies.
  • Fluent in English; French is a plus.
  • Excellent communication and problem-solving skills.
  • Competitive salary and comprehensive benefits.

Requirements

  • 5+ years of experience with Avaya technologies.
  • Fluent in English (C1 - C2); French is a plus.
  • Deep knowledge of Avaya Red Voice System.
  • Experience in Managed Services environments.
  • Proactive with a customer-focused mindset.
  • Supervisor or Contact Center leadership experience is desirable.
  • ITIL certification or SDLC experience is a plus.

Benefits

  • Competitive salary.
  • Vibrant, family-like community.
  • Continuous learning opportunities.
  • Comprehensive benefits.
  • Employee referral bonuses.
  • Diverse projects for professional growth.
Xideral logo

Xideral

Xideral is a company with over 20 years of experience focused on the digital market, Information and Communication Technologies. The company is currently seeking a Senior SAP ABAP Developer to join their team. Xideral offers a hybrid work model, competitive salaries, and various benefits including training in technology and soft skills, health service coupons, legal advice, and options for telemedicine and English classes.

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