Lead Design Researcher - Remote

Overview

As a Lead Design Researcher at Xero, you will shape and lead impactful research programs that connect stakeholders to customer challenges, delivering insights that inspire change and inform strategies.

In Short

• Lead qualitative and quantitative research programs.
• Conduct interviews to uncover meaningful insights.
• Craft insightful surveys and analyze data trends.
• Manage research processes and communicate progress.
• Interpret data to generate new hypotheses.
• Deliver clear recommendations to senior stakeholders.
• Advocate for research practices across the organization.
• Build relationships with senior leaders.
• Translate complex ideas into actionable plans.
• Foster a collaborative team environment.

Requirements

• A degree in Design Research or equivalent experience.
• A portfolio demonstrating impactful communication of insights.
• Excellent communication and stakeholder management skills.
• Understanding of user-centered design principles.
• Experience in coaching and mentoring design teams.
• Experience in a fast-paced, agile product environment.

Benefits

• Opportunity to influence product strategy.
• Work in a dynamic and innovative company.
• Collaborative and high-performing team environment.
• Focus on creating intuitive and engaging user experiences.
• Engagement with diverse teams and stakeholders.