Bilingual Reimbursement Specialist - Remote

Overview

The Bilingual Reimbursement Specialist at Cencora plays a crucial role in coordinating and managing prescription drug coverage for patients, ensuring effective communication with insurance companies and healthcare professionals.

In Short

• Coordinate prescription drug coverage for patients.
• Manage cases with insurance companies and healthcare professionals.
• Handle documentation and submissions to insurance and funding programs.
• Implement financial means testing to maximize coverage.
• Acquire knowledge of public and private funding mechanisms.
• Report adverse events to relevant departments.
• Work independently and as part of a team.
• Utilize Microsoft Office applications effectively.
• Provide excellent customer service.
• Bilingualism in French and English is an asset.

Requirements

• Post-secondary education or equivalent in a related field.
• Minimum 2 years of customer service experience.
• Strong proficiency in Microsoft applications.
• Effective communication and interpersonal skills.
• Ability to organize time and manage multiple tasks.
• Attention to detail and problem-solving skills.
• Experience in healthcare, pharmaceutical, or insurance industries is a plus.
• Ability to work in a team environment.
• Professional telephone manner.
• Bilingualism is an asset.

Benefits

• Comprehensive medical, dental, and vision care.
• Support for working families, including backup dependent care.
• Paid parental and caregiver leave.
• Training programs and professional development resources.
• Opportunities for mentorship and volunteer activities.
• Inclusive culture and support for team members.