French Speaking Payments Specialist - Remote

Overview

This role is for a French Speaking Payments Specialist, fully remote from the Lisbon or Porto area, supporting payment operations for a leading global technology company.

In Short

• Full remote from Lisbon or Porto area only.
• Support Sales, Order Management, and Finance teams.
• Interact with payment partners for transaction processing.
• Handle customer queries related to payments and refunds.
• Manage outbound calls and back-office operations.
• Maintain accuracy in payment processes.
• Address escalated issues with internal teams.
• Fluent in French (C2) and proficient in English (B2).
• Full training and integration provided.
• Competitive salary package with benefits.

Requirements

• Strong communication skills, both written and verbal.
• Excellent interpersonal skills.
• Ability to work in a changing environment.
• High attention to detail and organizational skills.
• Experience with SAP and MS Excel is a plus.
• Flexibility in working hours is required.

Benefits

• Meal allowance and health insurance from day one.
• Opportunities for growth in a dynamic work environment.
• Holiday and Christmas bonuses included.