Marketing Automation & Digital Experience Strategist - Remote

Overview

We’re looking for a Marketing Automation & Digital Experience Strategist to own and optimize our Customer.io platform while enhancing digital touchpoints through web design and user experience improvements. This role will develop, execute, and refine automated marketing campaigns that engage, convert, and retain members.

In Short

• Full-Time position with a flexible schedule
• Reports to the VP of Marketing
• Salary band: $73,000-$88,000
• Manage Customer.io for lifecycle campaigns
• Enhance user engagement through web design
• Collaborate with marketing and product teams
• Monitor and optimize campaign performance
• Design WordPress landing pages
• Analyze campaign performance and share insights
• Support marketing presentations and reports

Requirements

• 3-5 years of experience in lifecycle marketing
• Proven track record in omnichannel marketing
• Experience with WordPress and UX best practices
• Strong background in email marketing and A/B testing
• Experience with Customer.io or similar platforms
• Excellent data analysis skills
• Proficiency in design tools like Figma and Adobe Creative Suite
• Strong project management skills
• Excellent communication and collaboration skills
• Passion for addiction recovery marketing

Benefits

• 5 weeks PTO including mental health days
• 11 paid holidays
• Comprehensive health, dental, and vision insurance
• 401k with discretionary matching
• 12 weeks paid parental leave
• Flexible Spending Accounts (FSA)
• Employee assistance program
• Professional development allowance
• Fully remote roles company-wide
• Opportunities for professional growth