ServiceNow Quality Assurance Engineer - Remote

Overview

As a ServiceNow Quality Assurance Engineer at Workday, you will ensure the quality and reliability of ServiceNow applications and processes by designing, executing, and automating test cases.

In Short

• Responsible for quality assurance of ServiceNow applications.
• Design, execute, and automate test cases.
• Collaborate with developers and stakeholders for testing.
• Implement test automation using ServiceNow ATF and other tools.
• Track defects and support upgrades.
• Participate in Agile processes for continuous improvement.
• 8+ years of software testing experience required.
• Proficiency in JavaScript and REST API testing.
• Experience with Agile methodologies and CI/CD pipelines.
• ServiceNow certification is a plus.

Requirements

• 8+ years of software testing experience.
• 4+ years in ServiceNow testing.
• Hands-on experience with ServiceNow ATF and testing tools.
• Excellent analytical and troubleshooting skills.
• Familiarity with ITIL framework and ITSM processes.
• Excellent communication skills.
• Experience in ServiceNow upgrades and migration testing.
• Knowledge of performance testing tools like JMeter.
• Experience with API testing tools like Postman.

Benefits

• Flexible work schedule.
• Employee-centric culture.
• Opportunities for professional growth.
• Commitment to inclusion and diversity.
• Access to company-sponsored events and training.