Group Manager - Digital Transformation - Remote

Overview

The Group Manager - Digital Transformation is responsible for supervising cross-functional teams to align departments towards digital objectives and ensure effective communication throughout the organization.

In Short

• Supervise cross-functional teams including marketing, IT, customer service, and operations.
• Align departments towards digital objectives.
• Supervise project implementation.
• Ensure effective communication throughout the organization.
• Track key performance indicators (KPIs) for digital initiatives.
• Manage project timelines, resources, and budgets.
• Assess and manage risks associated with digital transformation projects.
• Analyze and monitor metrics and data for digital initiatives.
• Conduct change management activities to promote cultural transformation.
• Integrate digital technologies into the organization.

Requirements

• Grade 12 qualification.
• Relevant Degree or qualification.
• Proficient in MS Office Tools.
• Strong analytics and reporting capabilities.
• Effective communication skills.

Benefits

• Role clarity and professional development opportunities.
• Coaching and mentoring.
• Structured career path.
• Engagement and celebration culture.
• Opportunity to contribute to community initiatives through WNS Cares Foundation.