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Group Manager - Digital Transformation - Remote

Posted 6 weeks ago
Project Management
Full Time
South Africa

Overview

The Group Manager - Digital Transformation is responsible for supervising cross-functional teams to align departments towards digital objectives and ensure effective communication throughout the organization.

In Short

  • Supervise cross-functional teams including marketing, IT, customer service, and operations.
  • Align departments towards digital objectives.
  • Supervise project implementation.
  • Ensure effective communication throughout the organization.
  • Track key performance indicators (KPIs) for digital initiatives.
  • Manage project timelines, resources, and budgets.
  • Assess and manage risks associated with digital transformation projects.
  • Analyze and monitor metrics and data for digital initiatives.
  • Conduct change management activities to promote cultural transformation.
  • Integrate digital technologies into the organization.

Requirements

  • Grade 12 qualification.
  • Relevant Degree or qualification.
  • Proficient in MS Office Tools.
  • Strong analytics and reporting capabilities.
  • Effective communication skills.

Benefits

  • Role clarity and professional development opportunities.
  • Coaching and mentoring.
  • Structured career path.
  • Engagement and celebration culture.
  • Opportunity to contribute to community initiatives through WNS Cares Foundation.
WNS Global Services logo

WNS Global Services

WNS (Holdings) Limited (NYSE: WNS) is a leading global Business Process Management (BPM) provider, delivering business value to over 400 clients worldwide. The company excels in various industry verticals, including Banking and Financial Services, Healthcare, Insurance, and Retail, among others. Established in 2009, WNS Costa Rica serves as a scalable delivery center, leveraging the region's political and economic stability, high literacy rates, and a young, multilingual workforce. WNS is committed to enabling clients to outperform through a focus on service and innovation, guided by its core values of Client First, Integrity, Respect, Collaboration, Learning, and Excellence. The organization emphasizes employee development and experience, offering structured career paths and mentoring.

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