Office Coordinator Float - Remote

Overview

The Office Coordinator Float at Mass General Brigham is responsible for providing daily administrative support in the Occupational Health Clinic, ensuring smooth operations and excellent customer service.

In Short

• Float position primarily at Mass General Hospital and Brigham and Women's Hospital.
• Responsible for patient scheduling and administrative support.
• Maintains health records and manages correspondence.
• Enters data into multiple databases including electronic health records.
• Follows HIPAA guidelines for patient privacy.
• Provides front-desk coverage and assists customers professionally.
• Communicates effectively with clinical staff and customers.
• Supports new hire activities and administrative tasks.
• Must be detail-oriented and able to manage multiple priorities.
• Works collaboratively with administrative and clinical teams.

Requirements

• Strong computer skills, especially in Microsoft Word, Excel, and Outlook.
• Effective communication and customer service skills.
• Ability to work independently in a busy environment.
• Detail-oriented with strong problem-solving abilities.
• At least one year of experience in administrative services preferred.
• High school diploma required; associate's degree preferred.
• Knowledge of Epic and other clinical systems is a plus.
• Strong interpersonal skills for cross-functional communication.
• Ability to learn quickly and adapt to changing priorities.
• Must be able to sit, talk, hear, and use hands frequently.

Benefits

• Comprehensive benefits and career advancement opportunities.
• Recognition programs to celebrate contributions.
• Competitive base pay based on skills and experience.
• Support for professional growth and development.
• Inclusive and diverse work environment.