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Medical Admin Assistant II - Remote

Posted Yesterday
Customer Service
Full Time
USA

Overview

The Medical Admin Assistant II supports smooth and efficient clinical service operations by performing both administrative and clinical functions under general supervision.

In Short

  • Perform routine administrative and clerical duties for clinical services.
  • Schedule patient appointments and maintain records.
  • Assist patients with check-in and check-out processes.
  • Answer telephones and assist callers with inquiries.
  • Process patient billing forms and manage medical records.
  • Provide training and assistance in scheduling and billing systems.
  • May perform specialized functions like surgical scheduling.
  • Work Monday to Friday from 8:00 AM to 4:30 PM.
  • Must have a high school diploma or equivalent.
  • 1-3 years of healthcare experience preferred.

Requirements

  • Strong computer skills, especially in Microsoft Office.
  • Excellent patient/customer service skills.
  • Ability to manage multiple tasks efficiently.
  • Strong follow-up and resolution skills.
  • Willingness to learn new software and technologies.

Benefits

  • Part of a leading healthcare system.
  • Opportunity to impact patient care positively.
  • Supportive work environment with high-performing teams.
  • Equal opportunity employer with a commitment to diversity.

WNR

WNR

1200 The General Hospital Corporation, part of Mass General Brigham, is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. With a commitment to diversity, equity, and inclusion, the organization values a wide range of backgrounds and experiences, believing they drive innovation in medical research and patient care. Mass General Brigham is recognized as a leader in the practice of medicine, built on a rich history of prestigious hospitals and academic medical centers. The organization strives to enhance healthcare quality and value while fostering a passionate community focused on impactful medical advancements.

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