Medical Assistant II - Remote

Overview

The Medical Assistant II at UMass Memorial Health provides clinical care and clerical support in a physician’s office or ambulatory clinic, while also mentoring other Medical Assistants.

In Short

• Full-time position with a day shift schedule.
• Responsible for distributing and monitoring work among Medical Assistants.
• Provides training and technical assistance to team members.
• Assists in resource allocation and personnel management.
• Requires a high school diploma and relevant certifications.
• Must have experience in a medical office or clinic setting.
• Strong communication and interpersonal skills are essential.
• Ability to remain calm under stress or in emergencies.
• Commitment to patient care and building positive relationships.
• Equal opportunity employer promoting diversity.

Requirements

• High School Diploma or equivalent.
• Current Basic Life Support (BLS) certification.
• Medical Assistant credential approved by Massachusetts Department of Health.
• Previous experience in a medical office or ambulatory care setting.
• Knowledge of medical terminology and computer skills.
• Effective communication skills in English.
• Interpersonal relationship-building skills.
• Problem-solving abilities for routine situations.
• Calm demeanor in stressful situations.
• Sensitivity to patients' needs.

Benefits

• Potential signing bonus for eligible candidates.
• Comprehensive healthcare benefits.
• Opportunities for professional development.
• Supportive work environment focused on respect.
• Diverse workplace encouraging varied experiences.