Escort Associate - Remote

Overview

The Escort Associate is responsible for ensuring the smooth and efficient movement of patients, visitors, and staff throughout the hospital premises by providing exceptional customer service and assistance.

In Short

• Greet patients, visitors, and staff with a friendly demeanor.
• Provide directions and assist individuals in finding their destinations.
• Help patients in and out of wheelchairs.
• Coordinate patient transport within the hospital.
• Interact professionally with patients and staff.
• Follow safety protocols to ensure a safe environment.
• Collect feedback from patients and visitors.
• Work in a fast-paced healthcare environment.
• Maintain a positive attitude in stressful situations.
• Basic knowledge of hospital layout is a plus.

Requirements

• High School Diploma or Equivalent required.
• 1-2 years of customer service experience preferred.
• Excellent interpersonal and communication skills.
• Physical ability to assist with wheelchair transport.
• Willingness to work night shifts.

Benefits

• Opportunity to work in a diverse and inclusive environment.
• Engagement in meaningful work that impacts patient care.
• Regular employment with scheduled weekly hours.