Escort Associate - Remote

Overview

The Escort Associate plays a vital role in supporting patient care by escorting patients, delivering medical supplies, and handling specimens within the hospital, ensuring safety and adherence to hospital protocols.

In Short

• Escort patients to their destinations within the hospital.
• Deliver medical supplies and specimens as needed.
• Ensure safety protocols are followed during transport.
• Document and track all activities accurately.
• Provide exceptional customer service to patients and staff.
• Work closely with Customer Service Representatives and Team Leaders.
• Handle bulk medication deliveries to pharmacy or nursing units.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Work in a fast-paced environment with a focus on teamwork.
• Perform other duties as assigned.

Requirements

• High School diploma or GED equivalent.
• Minimum of 2 years of customer service experience, preferably in healthcare.
• Strong interpersonal and organizational skills.
• Ability to prioritize multiple tasks effectively.
• Basic mathematical skills and attention to detail.
• Knowledge of Microsoft Office applications.
• Ability to learn department inventory systems.
• Excellent verbal and written communication skills.
• Flexibility in meeting scheduling needs.
• Ability to work in a team environment.

Benefits

• Opportunity to work in a diverse and inclusive environment.
• Engagement in meaningful work that impacts patient care.
• Regular training and development opportunities.
• Supportive team atmosphere.
• Competitive salary and benefits package.