Manager of Technical Account Management - Remote

Overview

As a Manager of Technical Account Management, you will be responsible for ensuring the success and satisfaction of Wiz customers in EMEA. You will oversee a team of highly skilled Technical Account Managers (TAMs).

In Short

• Lead, mentor, and motivate a team of TAMs.
• Collaborate with Operations, Sales, Renewals, and Marketing teams.
• Program management account escalations.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Help customers maximize their Wiz investment.
• Identify and address technical issues for customer satisfaction.
• Advocate for customer needs across various departments.

Requirements

• 7+ years of experience as a TAM or related role.
• 3+ years of experience managing technical customer-facing teams.
• Understanding of cloud services and security best practices.
• Familiarity with container technologies (Docker, Kubernetes).
• Proven track record of managing high-performing teams.
• Excellent communication and interpersonal skills.
• B.S. in Computer Science, Engineering, or equivalent experience.

Benefits

• Opportunity to work in a fast-growing startup.
• Collaborative and innovative work environment.
• Freedom to think creatively and contribute to growth.
• Work with a diverse team from over 13 countries.
• Impact on customer success and cloud security.