Director, Group Engagement Lead - Remote

Overview

The Director, Group Engagement Lead (GEL) will create and nurture long-term relationships with clients, ensuring high client satisfaction and resolving any issues that may arise.

In Short

• Fully remote position based in the US.
• Reports to the Vice President of Group Engagement, Client Success.
• Focus on building and maintaining client relationships.
• Plan and lead client-facing meetings and presentations.
• Manage content and document version control.
• Requires strong communication and organizational skills.
• Experience in client-facing roles, preferably in life sciences or SaaS.
• Self-motivated individual driving client success.
• Collaborative culture promoting innovation.
• Work with a globally distributed team.

Requirements

• Strong organizational skills.
• Excellent communication skills.
• Experience in client engagement.
• Knowledge of the life science industry.
• Familiarity with SaaS platforms.
• Ability to work autonomously.
• Detail-oriented approach.
• Experience in project management.
• Ability to grasp customer needs effectively.
• Self-motivated and driven for success.

Benefits

• Dynamic and collaborative work culture.
• Opportunity to work with top life science companies.
• Fully remote work flexibility.
• Encouragement of innovation and creativity.
• Supportive team environment.
• Professional growth opportunities.
• Engaging work that makes a difference.
• Access to advanced virtual engagement tools.
• Work-life balance initiatives.
• Competitive compensation package.