Fraud Operations Analyst - Remote

Overview

The Fraud Operations Analyst sits within financial crime compliance with a focus on fraud operations. The purpose of the Fraud Operations Analyst role is to reduce fraud by proactively identifying, preventing, and mitigating fraudulent activities, chargebacks, and other financial crimes that may pose a risk to the organisation. The analyst plays a crucial role in investigating financial crimes and safeguarding the organisation's financial interests and maintaining the trust of its customers and stakeholders.

In Short

• Manage the detection queues and prioritize workload.
• Work collaboratively with other teams.
• Investigate suspicious activity daily.
• Exposure on rule-based engines and A/B testing.
• Data discovery and report building for fraud department.
• Submit Suspicious Activity Reports (SARs).
• Analyze top fraud concerns and recommend solutions.
• Recommend enhancements based on fraud systems assessment.
• Translate data into fraud trends.

Requirements

• 3 years of experience in fraud and financial crime in banks/fintech.
• Prior Investment Scam and APP experience essential.
• Strong analytical mindset.
• Understanding of crypto and online payment platforms.
• Technical skills in Excel, Microsoft, PowerPoint, SQL.
• Experience in data analysis and storytelling.
• Exposure to fraud tools like Kount or Chainalysis beneficial.
• Statistical analysis experience advantageous.
• Chargeback experience advantageous.

Benefits

• Premium tariffs for Wirex product.
• Remote work with flexible hours.
• Home office allowance after probation.
• Virtual share options scheme after probation.
• Health insurance coverage after probation.
• Generous vacation policy: 23 business days + 12 floating holidays.
• Paid sick leave, Birthday, and Anniversary leave.
• Length of Service Holidays.
• Engaging in online events for learning.
• Coworking with all facilities and shelter.