Remote Front Desk Receptionist / Admin Assistant

Overview

We are seeking a Remote Front Desk Receptionist / Admin Assistant to support a remote mental health practice by managing scheduling, verifying insurance benefits, maintaining patient records, and communicating with patients.

In Short

• Manage daily scheduling and calendar coordination
• Book same-day appointments when necessary
• Ensure smooth appointment flow and schedule accuracy
• Coordinate scheduling through SockDoc integration with the EHR system
• Maintain and update patient records in the EHR system
• Verify insurance benefits for new patients
• Communicate with patients regarding appointments and follow-ups
• Handle sensitive mental health information with professionalism
• Provide general administrative support
• Support overall efficiency for clinician focus on patient care

Requirements

• Healthcare background preferred
• Strong communication skills
• EHR experience
• Ability to handle sensitive patient information
• Billing experience is a plus but not required

Benefits

• Work from home flexibility
• Supportive team environment
• Opportunity to work in the healthcare sector
• Gain experience in patient coordination