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Global Capital Markets Administrator - Remote

Posted 7 weeks ago
Customer Service
Full Time
USA
$60,890.34 - $101,483.90/year

Overview

This role involves leading all aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients.

In Short

  • Support senior account relationship managers.
  • Serve as administrator for large and/or highly complex clients.
  • Maintain daily contact with clients to address inquiries and facilitate requests.
  • Process all related transactions, including collecting critical documents, processing cash disbursements, managing trades and account balances, establishing new accounts, and facilitating client requests for discretionary distributions and trust terminations.
  • Ensure proper administrative management for accounts under responsibility.
  • Contribute knowledge to processes, procedures, and strategic decisions related to the role.

Requirements

  • Bachelor’s degree and a minimum of 2 years’ relevant work experience with direct client contact, OR in lieu of a degree, a combined minimum of 6 years’ higher education and/or work experience, including a minimum of 2 years’ relevant work experience with direct client contact.
  • Strong focus on customer service and satisfaction.
  • Excellent verbal and written communications skills.
  • Degree focus on Finance, Business, Economics, or Accounting preferred.
  • CCTS (Certified Corporate Trust Specialist) certification if corporate trust focus preferred.
  • Strong skills in pertinent software applications, with ability to rapidly learn new applications.
  • Experience working in a team environment.
  • Strong interpersonal skills with ability to build significant level of trust with clients; empathy and a real interest in working with people.
  • Self-confident with proven ability to work well with highly capable and successful individuals.
  • Advanced analytical ability.
  • Demonstrated ability to develop strong working relationships with administrative support areas appropriate to the business unit and/or division.
  • Experience contributing to positive working relationships and maintain integrity and professionalism.

Benefits

  • Competitive pay range: $60,890.34 - $101,483.90 Annual (USD).
  • Comprehensive benefits including medical and retirement.
  • Forty hours of paid volunteer time each year.
Wilmington Trust N.A logo

Wilmington Trust N.A

M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York, with a mission to make a difference in people's lives and uplift diverse communities. With over 1,000 branches and 2,200 ATMs across 12 states, M&T Bank combines traditional banking services with wealth management and institutional capabilities through its affiliates. For more than 165 years, the bank has focused on building long-lasting relationships with customers while actively engaging in community support. M&T Bank values integrity, ownership, collaboration, curiosity, and candor, and is committed to fostering a diverse workforce and providing competitive benefits to its employees.

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