Global Capital Markets Administrator - Remote

Overview

This role involves leading all aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients.

In Short

• Support senior account relationship managers.
• Serve as administrator for large and/or highly complex clients.
• Maintain daily contact with clients to address inquiries and facilitate requests.
• Process all related transactions, including collecting critical documents, processing cash disbursements, managing trades and account balances, establishing new accounts, and facilitating client requests for discretionary distributions and trust terminations.
• Ensure proper administrative management for accounts under responsibility.
• Contribute knowledge to processes, procedures, and strategic decisions related to the role.

Requirements

• Bachelor’s degree and a minimum of 2 years’ relevant work experience with direct client contact, OR in lieu of a degree, a combined minimum of 6 years’ higher education and/or work experience, including a minimum of 2 years’ relevant work experience with direct client contact.
• Strong focus on customer service and satisfaction.
• Excellent verbal and written communications skills.
• Degree focus on Finance, Business, Economics, or Accounting preferred.
• CCTS (Certified Corporate Trust Specialist) certification if corporate trust focus preferred.
• Strong skills in pertinent software applications, with ability to rapidly learn new applications.
• Experience working in a team environment.
• Strong interpersonal skills with ability to build significant level of trust with clients; empathy and a real interest in working with people.
• Self-confident with proven ability to work well with highly capable and successful individuals.
• Advanced analytical ability.
• Demonstrated ability to develop strong working relationships with administrative support areas appropriate to the business unit and/or division.
• Experience contributing to positive working relationships and maintain integrity and professionalism.

Benefits

• Competitive pay range: $60,890.34 - $101,483.90 Annual (USD).
• Comprehensive benefits including medical and retirement.
• Forty hours of paid volunteer time each year.