Managing Director, Business Operation Modernization - Remote

Overview

As the Managing Director, Business Operation Modernization at TELUS Digital Solutions, you will guide this critical practice towards growth and maturation by leading and scaling ~3k practitioners across North America, APAC, and LATAM. The BOM practice drives operational transformation for our clients through service offerings in Systems Engineering & Support, PMO, Business Process Design, Integration, and Cybersecurity.

In Short

• Lead and scale the Business Operations Modernization practice.
• Drive operational transformation for clients.
• Manage and evolve the BOM practice.
• Ensure successful delivery of digital transformation programs.
• Build strong client relationships.
• Oversee application development and process design.
• Lead business development efforts.
• Foster a culture of innovation and collaboration.
• Represent TELUS Digital as a thought leader.
• Manage a high-performing team across multiple geographies.

Requirements

• 10+ years of leadership experience in management consultancy or enterprise.
• Experience in business process transformation and application development.
• Strong client relationship management skills.
• Proven track record in managing transformation projects.
• Exceptional leadership and people management skills.
• Outstanding communication skills.
• Strong business acumen and P&L management experience.
• Deep understanding of digital transformation trends.
• Ability to inspire and motivate cross-functional teams.
• Experience in technology consulting and project management.

Benefits

• Opportunity to lead a critical practice.
• Work with a diverse team across multiple regions.
• Engage with innovative digital solutions.
• Contribute to meaningful client transformations.
• Foster a culture of excellence and collaboration.
• Access to professional development opportunities.
• Be part of a company that values diversity and inclusion.
• Flexible working arrangements.
• Competitive compensation package.
• Work in a dynamic and rapidly evolving industry.