Senior Trust & Safety Policy Manager - Remote

Overview

The Wikimedia Foundation is seeking a Senior Trust & Safety Policy Manager to advance our mission of empowering every human to freely share in the sum of all knowledge. As part of our Legal team, you will help build and maintain safe, welcoming environments for the diverse global community of volunteers who create and curate free knowledge on Wikipedia and other Wikimedia projects. Our commitment to safety, efficiency, and fairness is essential to ensuring access to free, reliable information worldwide.

In Short

• Review and enhance internal trust and safety policies.
• Collaborate with stakeholders to improve policy adherence.
• Conduct safety risk assessments for new projects.
• Participate in confidential case reviews for policy shaping.
• Maintain awareness of community norms and emerging trends.
• Ensure 24/7 emergency coverage for safety threats.
• Support the Trust & Safety team’s mission and objectives.

Requirements

• Experience in policy development aligned with organizational values.
• Strong critical thinking and risk assessment skills.
• Ability to coordinate with diverse stakeholders.
• Excellent interpersonal communication skills.
• Experience in multilingual community engagement.
• Fluency in English; additional languages are a plus.
• Bachelor’s degree with relevant experience.

Benefits

• Remote-first work environment.
• Competitive and equitable salary.
• Opportunities for professional development.
• Inclusive and diverse workplace culture.
• Support for work-life balance.