Frontend Engineer, Customer Experience - Remote

Overview

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, and as a remote co-located team, we operate out of hubs within the US, UK, Ireland, Poland, and Germany today.

In Short

• Build products that power core buyer and seller experiences at Whatnot.
• Implement customer order and shipment experiences, LLM-based chat functionalities, and automation flows.
• Influence core business metrics to increase retention and customer satisfaction.
• Ensure reliable core data flows for a world-class user experience.
• Work within commuting distance of San Francisco, Los Angeles, New York City, or Seattle.

Requirements

• 6+ years of frontend software development experience.
• Bachelor’s degree in Computer Science or equivalent work experience.
• Strong product and customer sense.
• Ability to write and ship high-quality code rapidly.
• Experience with JavaScript and React.
• Interest or experience in Machine Learning solution development.

Benefits

• Flexible Time off Policy and Company-wide Holidays.
• Health Insurance options including Medical, Dental, Vision.
• Work From Home Support with allowances for home office setup.
• Care benefits including monthly allowances for food and wellness.
• Retirement plans with employer match.
• 16 weeks of paid parental leave.