Technical Writer - Infrastructure - Remote

Overview

As a Technical Writer at CVS Health, you will be responsible for creating and maintaining technical documentation related to IT infrastructure and services, ensuring clarity and compliance with industry standards.

In Short

• Create and maintain documentation for IT infrastructure.
• Develop user guides and standard operating procedures.
• Create diagrams and visuals to illustrate concepts.
• Collaborate with engineers and technical teams.
• Ensure compliance with regulatory standards.
• Maintain version control and documentation repositories.
• Edit and proofread technical content.
• Stay updated with industry trends in technical writing.
• Assist with disaster recovery documentation.
• Work independently and as part of a team.

Requirements

• Strong technical writing skills.
• Knowledge of cloud computing and networking.
• Proficiency with documentation tools like Confluence and SharePoint.
• Understanding of ITIL and cybersecurity best practices.
• Bachelor’s degree in a related field.
• 5+ years of experience in technical writing.
• Strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Experience with version control systems.
• Ability to gather information from SMEs.

Benefits

• Affordable medical plan options.
• 401(k) plan with company contributions.
• Employee stock purchase plan.
• No-cost wellness programs.
• Flexible work schedules.
• Tuition assistance.
• Confidential counseling and financial coaching.
• Paid time off and family leave.
• Retiree medical access.
• Comprehensive benefits for employees and families.