Senior Salesforce Technical Analyst - Remote

Overview

The Senior Salesforce Technical Analyst plays a pivotal role in leveraging Salesforce to drive business success by optimizing system functionality, ensuring data accuracy, and facilitating informed decision-making.

In Short

• Responsible for configuring and maintaining Salesforce modules.
• Conduct data analysis and provide user support and training.
• Collaborate with stakeholders to identify system enhancements.
• Serve as the primary point of contact for Salesforce-related inquiries.
• Coordinate release management activities.
• Ensure effective utilization of Salesforce to meet business needs.
• Demonstrate strong analytical and problem-solving skills.
• Possess strong Excel skills and excellent communication abilities.
• Manage multiple projects simultaneously and meet deadlines.
• Adapt to changing business needs and requirements.

Requirements

• Salesforce Administrator and AI Certification(s) or equivalent AI experience.
• 1-3 years relevant experience in problem solving and critical thinking.
• In-depth knowledge of Salesforce configuration and administration.
• Experience with CLM software and custom coding in Salesforce.
• Experience with Migration of databases.
• Process Flow Diagram experience.
• Agile Project Management experience preferred.
• Bachelor Degree or Equivalent Experience.

Benefits

• Affordable medical plan options.
• 401(k) plan with company matching contributions.
• No-cost wellness programs for all colleagues.
• Flexible work schedules and paid time off.
• Tuition assistance and family leave options.
• Confidential counseling and financial coaching.
• Employee stock purchase plan.
• Comprehensive benefits to support wellness and work-life balance.