Operations Manager - Remote

Overview

The Operations Manager is responsible for driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

In Short

• Lead and manage store operations.
• Supervise and direct store crew activities.
• Assist customers with questions and complaints.
• Promote CVS customer service culture.
• Support Store Manager in operational improvements.
• Work a flexible schedule including early morning and weekend shifts.
• Conduct employee staffing, training, and development.
• Manage sales and inventory effectively.
• Utilize advanced communication and analytical skills.
• Ensure compliance with company policies.

Requirements

• High school diploma or equivalent required.
• Experience as a retail manager or supervisor preferred.
• Deductive reasoning and analytical skills.
• Advanced communication and leadership skills.
• Ability to work a full-time flexible schedule.
• Ability to respond to urgent store issues.

Benefits

• Affordable medical plan options.
• 401(k) plan with matching contributions.
• No-cost wellness programs.
• Tuition assistance and family leave.
• Flexible work schedules and paid time off.
• Confidential counseling and financial coaching services.