Remote Otter LogoRemoteOtter

Experience Researcher - Remote

Posted 3 days ago
All others
Full Time
Worldwide

Overview

The Experience Researcher will participate in research activities to identify customer and stakeholder needs, derive insights, and collaborate with team members to translate insights into strategic actions.

In Short

  • Conduct generative and evaluative research.
  • Work with member experience team and stakeholders.
  • Translate research insights into actionable strategies.
  • Collaborate across multiple projects.
  • Analyze large-scale data in multi-method studies.
  • Utilize qualitative and quantitative research methods.
  • Design and conduct usability testing.
  • Communicate findings to shape product experiences.
  • Develop research methodologies with stakeholders.
  • Monitor progress of experience measures.

Requirements

  • PhD or Master’s degree in relevant fields.
  • Experience in applied product research and UX research.
  • Knowledge of qualitative and quantitative methods.
  • Strong analytical and synthesis skills.
  • Proven collaboration skills across disciplines.
  • Excellent project management skills.
  • Experience with A/B testing analysis.
  • Track record of delivering insights effectively.

Benefits

  • Flexible remote work options.
  • Opportunity to work with cutting-edge technology.
  • Collaborative work environment.
  • Focus on innovation and sustainability.
  • Commitment to member well-being.
Wellmark logo

Wellmark

Wellmark is a mutual insurance company that has been serving the communities of Iowa and South Dakota for over 80 years. Owned by its policyholders, Wellmark prioritizes the well-being of its members over profits, focusing on providing exceptional service and fostering trust. The company is committed to sustainability and innovation, actively working to enhance the customer experience through modern technology solutions. Wellmark's technology team is empowered to drive organizational transformation and develop elegant solutions that align with the company's mission of putting members first.

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