User Researcher - Remote

Overview

As a User Researcher at Wealth Wizards, you will conduct research to understand user needs, ensuring they are central to the design process of financial products.

In Short

• Conduct qualitative and quantitative research across product portfolio.
• Support teams with research needs adapting to business priorities.
• Maintain methodological rigour in research processes.
• Feed findings into a central research repository.
• Support operational aspects of research and maintain tools.
• Help colleagues to conduct their own research studies.
• Communicate research findings to non-research audiences.
• Contribute to a culture of openness and continuous improvement.

Requirements

• Solid research skills in qualitative and quantitative methods.
• Genuine curiosity about user behaviour and business decisions.
• Strong communication skills to articulate findings clearly.
• Confidence in presenting to stakeholders at all levels.
• Collaborative mindset, working with designers and product managers.
• Interest in improving financial wellbeing.

Benefits

• Flexible working hours.
• Sustainable work/life balance.
• Collaborative learning culture promoting psychological safety.
• 25 days annual leave plus bank holidays.
• Company pension with up to 10% employer contribution.
• Performance-based bonus scheme.
• Paid day off for your birthday.
• Additional holiday purchase options.
• Private medical insurance.
• Enhanced parental leave and pay.
• Employee assistance program.
• Life assurance of 4x basic salary.
• Training budget and professional memberships funded.