Bilingual Claims Specialist - Remote

Overview

The Bilingual Claims Specialist will work from home in Canada, handling client inquiries, processing claims, and ensuring accuracy in invoicing for Veterans Affairs Canada.

In Short

• Work from home position in Canada.
• Answer client inquiries regarding claims.
• Process claims and service provider invoices.
• Provide quality assurance for claims processed by others.
• Maintain confidentiality of client records.
• Assist User Support Team with claim issues.
• Prepare cheques and EFT payments.
• Perform administrative tasks like filing and scanning.
• Requires bilingual proficiency in English and French.
• Detail-oriented with strong interpersonal skills.

Requirements

• Bilingual in English and French.
• Proficient in MS Excel and Word.
• Ability to prioritize and problem-solve.
• Willingness to learn and enhance skills.
• Strong interpersonal skills.
• Detail-oriented in a fast-paced environment.
• Previous experience in claims processing or financial services.
• High level of confidentiality required.
• Employment contingent on Security Clearance.

Benefits

• Competitive salary of $48,125 - $50,365 per year.
• Comprehensive health and dental benefits.
• RRSP Matching program of 1.5% base earnings.
• Ongoing learning and development opportunities.
• Generous time-off policies promoting work/life balance.
• Diverse and inclusive workplace.
• Opportunity to make a difference.