Claims Specialist - Remote

Overview

As a Claims Specialist, you will handle a caseload of complex, high exposure, auto and general liability claims throughout their life cycle, often involving litigation and defense counsel management.

In Short

• Handle complex auto and general liability claims.
• Conduct investigations and analyze information.
• Make coverage determinations and communicate positions.
• Set and monitor expense and indemnity reserves.
• Develop resolution strategies for claims.
• Manage litigation and counsel effectively.
• Attend trials and mediations as necessary.
• Prepare reports and presentations for senior leadership.
• Support field offices with complex coverage issues.
• Strengthen relationships with agents and policyholders.

Requirements

• Bachelor’s degree strongly preferred; law degree a plus.
• Minimum of seven years handling complex litigated claims.
• Exceptional customer service skills.
• Excellent communication skills.
• Strong strategic thinking and negotiation abilities.
• Technical claim handling knowledge, including coverage laws.
• Results-oriented with analytical problem-solving skills.
• Ability to influence others and exceed expectations.
• Willingness to travel up to 20%.
• Hybrid or remote work arrangement available.

Benefits

• Competitive salary based on market analysis.
• Potential for short-term and annual bonuses.
• Long-term incentives available.
• On-the-spot recognition rewards.
• Commitment to diversity and inclusion.
• Support for education and volunteerism.
• Comprehensive benefits package.
• Opportunities for professional development.
• Positive company culture focused on human achievement.
• Employee insights and engagement initiatives.