Claims Specialist - Remote

Overview

OPENLANE is a technology company creating a digital marketplace for used vehicles, aiming to help customers buy and sell smarter.

In Short

• Deliver a superior customer experience.
• Follow up on claims in a fair and timely manner.
• Handle claims for buyers, sellers, and suppliers.
• Liaise with other departments for information.
• Analyze and execute solutions for claims.

Requirements

• Comprehensive knowledge of cars and repair estimation.
• Fluency in English; additional languages are a plus.
• Experience in a similar role.
• Good computer skills.
• Goal-oriented with a focus on customer support.
• Ability to handle negotiations and difficult conversations.
• Comfortable working in a team and internationally.
• Ability to work three days in-office with two days remote.

Benefits

• Opportunity to work in a dynamic team.
• Flexible working arrangements.
• Engagement in a growing technology company.