Client Success Manager - Climate Tech - Remote

Overview

Are you passionate about making a significant impact on one of our generation's most pressing environmental challenges? Do you have the expertise in strategically assessing clients' needs, advocating for them, and making things happen? Join us in creating and leading a new category in the Climate Tech industry.

In Short

• Engage with clients to assess their needs and align Waterplan’s value proposition to their goals.
• Understand customers' businesses, stakeholder dynamics, challenges, and software needs.
• Build trust with key stakeholders and sustainability executives.
• Apply project management skills to execute strategic initiatives.
• Collaborate with cross-functional teams to develop and implement a unified strategy.
• Develop strong client relationships to ensure satisfaction and loyalty.
• Identify business cases and success stories from client interactions.
• Develop tailored strategies for specific industries and regions.
• Promote the visibility of the company's solutions.
• Assist customers in utilizing the product for business success.

Requirements

• Degree in Industrial Engineering.
• Experience in enterprise-level customer-facing roles.
• Experience presenting to C-suite/VPs/Directors.
• Analytical & process-driven, communication and strategic thinking skills.
• Extremely organized with a history of success in project management.
• Outstanding communication skills in Spanish and English.
• A genuine interest in sustainability and nature.

Benefits

• Contribute to a meaningful cause with a clear vision.
• Work alongside a talented and passionate team.
• Be at the forefront of the industry's growth.
• Enjoy a remote working environment with unlimited PTO.
• Thrive in a workplace that champions diversity and inclusivity.