Junior Product Analyst - Remote

Posted 3 days ago

Product

Full Time

South Africa

Product Management

Backlog Management

Customer Communications

Overview

Join Us at Voyc. Voyc is a fast-growing SaaS company building AI-powered tools that help financial services teams monitor and improve customer interactions. We’re looking for a Junior Product Analyst to help us stay organised, informed and focused as we scale.

In Short

Entry-level role focused on product analysis and backlog management.
Work closely with the Product Manager and team.
Manage incoming product feedback and feature requests.
Support biweekly feature request review sessions.
Identify UX gaps and suggest improvements.
Conduct competitor research and market analysis.
Draft product communications for internal and external audiences.
Assist with product requirements and scoping.
Analyze product usage and customer behavior.
Support team coordination and product tooling.

Requirements

Curiosity about software product development.
Strong organizational skills.
Ability to analyze and categorize feedback.
Excellent communication skills.
Familiarity with tools like Jira and Notion.
Ability to work collaboratively in a team.
Willingness to learn and take initiative.

Benefits

Structured onboarding and training.
Opportunity for growth within the company.
Collaborative work environment.
Regular feedback and support.

Voyc

Voyc is an innovative company dedicated to enhancing customer interactions within the financial services sector. By leveraging advanced technologies such as machine learning, natural language processing, and large language models, Voyc develops solutions that empower clients to make informed, data-driven decisions. As a fast-growing SaaS platform, Voyc focuses on delivering actionable insights and personalized experiences, while ensuring compliance with ethical guidelines and industry standards. The company fosters a collaborative environment where talented professionals work together to push the boundaries of AI and machine learning, driving continuous improvement and innovation.

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