Intake & Reception Specialist - Weekends - Remote

Overview

As an Intake & Reception Specialist, you will be the first point of contact for clients seeking legal services, providing them with a friendly and supportive experience while working remotely.

In Short

• Serve as the first contact for leads through phone or email.
• Collect important information to understand client needs.
• Listen empathetically and guide individuals to appropriate resources.
• Complete legal forms and manage records of customer interactions.
• Schedule consultations with legal experts.
• Follow up with clients to ensure their needs are met.
• Handle administrative tasks such as booking appointments.
• Work weekends with specific hours outlined.

Requirements

• Bilingual in Spanish and English.
• Strong communication skills.
• Experience in customer service or contact centers.
• Ability to manage multiple tasks effectively.
• Empathy and active listening skills.

Benefits

• Fully remote work opportunity.
• Flexible schedule with weekend shifts.
• Opportunity to grow your career in a supportive environment.