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Remote Weekend Client Intake Specialist

Posted 3 days ago
Customer Service
Part Time
SC, NC, OH, USA

Overview

This role is for a proactive Client Intake Specialist working remotely on weekends, serving as the first point of contact for clients seeking in-home care services.

In Short

  • Remote position, weekend-only schedule
  • Manage a high volume of inbound leads
  • Make 150-200 outbound follow-up calls daily
  • Pre-qualify leads and schedule assessments
  • Update CRM systems with lead status and appointment details
  • Collaborate with weekday teams for seamless follow-up
  • Handle rescheduling and urgent inquiries
  • Must reside in South Carolina, North Carolina, or Ohio
  • Strong phone-based sales experience required
  • Detail-oriented and organized candidate preferred

Requirements

  • Experience in client intake or sales
  • Ability to manage a high call volume
  • Familiarity with CRM systems like HubSpot
  • Understanding of social media platforms
  • Reliable availability on weekends

Benefits

  • Consistent weekend remote work
  • Opportunity to make a meaningful impact
  • Flexible work environment
  • Training provided for CRM systems
Senior Helpers  - Petersen-Smith Parent logo

Senior Helpers - Petersen-Smith Parent

Senior Helpers - Petersen-Smith Parent is a dedicated provider of in-home care services, focused on supporting families in need of assistance. The company emphasizes a proactive approach to client intake, ensuring that prospective clients receive the guidance and support they need during their search for care. With a commitment to quality service, Senior Helpers aims to create a seamless experience for clients and their families, while fostering a collaborative environment among its team members.

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