Remote Otter LogoRemoteOtter

Customer Success Manager (Commodities) - Remote

Posted 15 weeks ago
Customer Service
Full Time
United Arab Emirates

Overview

Vortexa is looking for a Customer Success Manager based in the UAE to play an influential role in our post-sale customer experience in the MENA region and have a major role in our ambitious growth plans.

In Short

  • Proactively nurture and develop relationships with customers
  • Act as the first point of contact for existing users
  • Coordinate between commercial organization, marketing, product, and R&D
  • Drive customer success programs to enhance adoption and retention
  • Utilize analytics to mitigate churn risks

Requirements

  • Experience in energy, shipping, or data & analytics sector
  • Several years in customer success, sales, or business development
  • Excellent communication skills in English and Arabic
  • Strong relationship building skills
  • Experience with customer success analytics tools

Benefits

  • Flexible working policy
  • Equity options for all staff
  • Global volunteering policy
  • Collaborative and diverse work environment
  • Opportunities for learning and development
Vortexa logo

Vortexa

Vortexa is an innovative company dedicated to bridging the information gap in the energy industry through the use of advanced satellite data and artificial intelligence. By providing real-time insights into global seaborne energy flows, Vortexa enhances transparency and efficiency in energy markets. The company is committed to fostering a collaborative and dynamic work environment, where employees are encouraged to take ownership and contribute to the company's growth. With a focus on customer success, Vortexa aims to build strong relationships with clients across the energy and shipping sectors, ensuring their needs are met and driving adoption of their cutting-edge solutions.

Share This Job!

Save This Job!

Similar Jobs:

Samsara logo

Customer Success Manager - Remote

Samsara

3 weeks ago

The Customer Success Manager will enhance customer experience and support service solutions at Samsara, a leader in IoT data for physical operations.

Mexico
Full-time
Customer Service
Owner logo

Customer Success Manager - Remote

Owner

3 weeks ago

Join Owner.com as a Customer Success Manager to drive customer engagement and retention in a fully remote role.

USA
Full-time
Customer Service
80000 - 90000 USD/year
Modash logo

Customer Success Manager - Remote

Modash

3 weeks ago

Join Modash as a Customer Success Manager to help brands connect with creators and ensure customer satisfaction in a fully remote role.

Worldwide
Full-time
Customer Service
Cyara logo

Customer Success Manager - Remote

Cyara

3 weeks ago

We are seeking a Customer Success Manager to build and maintain strong relationships with our enterprise customers and ensure they maximize the value of our solutions.

Australia
Full-time
Customer Service

D.C.N

Customer Success Manager - Remote

Dodge Construction Network

3 weeks ago

The Customer Success Manager will enhance customer experience and retention for new SMB customers through proactive engagement and support.

USA
Full-time
Customer Service
$50,000 - $65,000/year