Customer Success Manager - VOLT Guardian - Remote

Posted Yesterday

Customer Service

Full Time

USA

Relationship Building

Training

Overview

The Customer Success Manager (CSM) at VOLT plays a critical role in driving customer satisfaction, retention, and growth. Acting as the internal advocate for our customers, you’ll ensure they gain maximum value from our platform—from seamless onboarding and training to proactive support and long-term success.

In Short

Lead new customer onboarding and training
Maintain ongoing customer relationships
Serve as the voice of the customer
Foster long-term partnerships
Provide Tier 1 customer support
Drive customer satisfaction and retention
Identify expansion opportunities
Collaborate with Sales on cross-sell opportunities
Adapt to shifting priorities in a fast-paced environment
Travel 50% for customer engagements

Requirements

5+ years of experience in Customer Success or Account Management
Bachelor’s degree in Business Administration or related field
Exceptional communication and presentation skills
Proven ability to influence stakeholders
Experience in a fast-paced startup environment
Willingness to travel 50%

Benefits

Opportunity to drive customer success
Engage with innovative technology
Build strong customer relationships
Contribute to company growth
Work in a dynamic environment

V.A

Volt Ai

Volt AI is an innovative company at the forefront of integrating AI, Cloud, and Robotics to transform industry standards in physical safety and security. With a commitment to redefining the landscape of security solutions, Volt AI offers a dynamic and growth-oriented environment for professionals looking to make an impact. The company values motivated individuals who are results-driven and possess a strong background in the physical security industry, providing competitive compensation and opportunities for career advancement.

Share This Job!

Save This Job!

Jobs from Volt Ai:

Sales Executive

Sales

Physical Security

CRM Tools

V.A