Technical Lead - Remote

Overview

As a Technical Lead at Virtasant, you will take ownership of delivery, coordination, and operational execution across a customer support and operations environment, requiring a strong technical background to work closely with engineering teams.

In Short

• Own delivery and prioritisation across customer support and CO teams.
• Manage workload and execution across multiple concurrent streams of work.
• Run stand-ups and operational check-ins to ensure clarity and momentum.
• Track progress and resolve delivery blockers early.
• Act as the primary coordination point between internal teams and third-party vendors.
• Provide technical leadership and oversight for support activities.
• Ensure production systems remain stable and continuously improved.
• Review technical approaches and proposed solutions.
• Maintain technical documentation and operational standards.
• Support the team as needed to ensure continuity of service.

Requirements

• Strong technical background, ideally with Python and cloud-based systems.
• Experience in production support or operations-heavy environments.
• Solid understanding of cloud platforms (AWS, GCP, or Azure).
• Proven experience owning delivery and prioritisation across technical teams.
• Ability to operate as a Technical PM / Delivery Lead with engineering credibility.
• Experience coordinating workload across multiple teams.
• Strong stakeholder management and communication skills.
• Comfortable working with third-party vendors and external partners.
• Able to balance delivery pressure, technical constraints, and business priorities.

Benefits

• Opportunity to work in a global technology services company.
• Collaborate with a network of over 4,000 professionals across 130+ countries.
• Engage with ambitious, forward-thinking organizations.
• Contribute to solving real-world challenges through hands-on execution.
• Continuous learning and development opportunities.