Help Desk Technician - Remote

Overview

As a Helpdesk Technician, you will be responsible for providing technical support and assistance to ensure the smooth operation of computer systems within a global animal health company.

In Short

• Perform network administration tasks such as configuring routers and switches
• Provide technical support to end-users for computer-related issues
• Conduct computer management tasks including software installations and updates
• Troubleshoot software issues and recommend solutions
• Maintain and repair computer hardware components
• Familiarity with Linux and Mac OS systems
• Assist in computer networking tasks to ensure connectivity
• Effectively communicate technical information to non-technical users

Requirements

• Proven experience in network administration, DNS management, and technical support
• Proficiency in computer management, software troubleshooting, and hardware maintenance
• Knowledge of Linux and Mac OS operating systems
• Strong understanding of computer networking principles
• Excellent communication skills to interact with users at all levels.

Benefits

• Fast-paced environment
• Self-motivated work culture
• Goal-oriented team
• High expectations and achievements