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Accounts Receivable Agent - Remote

Posted 16 weeks ago
Customer Service
Full Time
Canada
20.44CAD/hour

Overview

As an Accounts Receivable Agent, you will be responsible for managing customer inquiries related to collections, establishing personalized relationships, and ensuring payments are collected efficiently.

In Short

  • Respond effectively to customer inquiries regarding collections.
  • Evaluate risks and guide customers through the collection process.
  • Complete various forms related to your work.
  • Communicate with customers to collect outstanding payments.
  • Reconcile accounts and conduct research to ensure payments are received.
  • Work from home with a 100% remote position.
  • Enjoy a work schedule of 37.5 hours per week, Monday to Friday.
  • Receive an hourly wage starting at $20.44 with annual increases.
  • Benefit from comprehensive paid training.
  • Access various employee benefits and discounts.

Requirements

  • Completed secondary school diploma.
  • Minimum of 1 year experience in a customer contact center.
  • Negotiation and communication skills in a collections context.

Benefits

  • Work from home opportunities.
  • Comprehensive insurance plans based on your needs.
  • Access to a collective retirement plan.
  • Wellness programs promoting physical and mental health.
  • Employee assistance programs for you and your family.
  • Career development opportunities within the company.

Videotron

Videotron

Vidéotron is one of Canada's leading telecommunications companies, known for its strong and esteemed connection with the public, being recognized as the most admired telecommunications company among Quebecers. Working at Vidéotron means joining a cutting-edge, continuously growing company with experienced, multidisciplinary teams ready to share their knowledge. The company is committed to creating an accessible, equitable, and inclusive work environment that values diversity and allows every individual to reach their full potential.

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