Accounts Receivable Specialist - Remote

Overview

The Accounts Receivable Specialist at Veteran Benefits Guide is responsible for overseeing account receivable functions and ensuring compliance with collection activities while supporting Veterans in their claims process.

In Short

• Oversee account receivable functions and collection activity.
• Ensure accurate posting of payments to invoices.
• Address client requests and manage disputes.
• Process payments securely in NetSuite.
• Maintain accurate records of client interactions.
• Collaborate with case managers and leadership.
• Respond promptly to client communications.
• Work within tight deadlines for invoicing and collections.
• Escalate complex cases to management.
• Provide support to Veterans navigating the claims process.

Requirements

• Minimum of 1 year of collections experience.
• 2 years of customer service experience.
• Basic knowledge of Microsoft Office and NetSuite.
• Strong written and verbal communication skills.
• Ability to work well with others.
• Intermediate to advanced 10-key skills.

Benefits

• Work in a mission-driven organization supporting Veterans.
• Remote work flexibility.
• Opportunity to collaborate with a dedicated team.
• Engagement in meaningful work.