Scheduler - Planner H/F - Remote

Overview

As a Scheduler, you will manage the planning of field technicians and handle intervention requests, providing value to clients through effective organization and productivity improvement.

In Short

• Manage schedules for field technicians.
• Plan workload optimally.
• Ensure compliance with contractual obligations.
• Respond to client calls to schedule appointments.
• Supervise workload and alert management of risks.
• Identify and propose optimization solutions.
• Prepare and send dashboards to clients.
• Report IT tool failures to management.
• Ensure backup for continuity of operations.
• Participate in a 3-week integration program.

Requirements

• Bac + 2/3 level or equivalent.
• Significant experience in customer service or logistics.
• Logical thinking and organizational skills.
• Proficient in IT tools and data management.
• Strong team spirit and customer service orientation.
• Ability to manage priorities effectively.

Benefits

• TR value of €10.
• Parking available.
• Located near RER B CDG 1 station.