Sales Support Officer - Remote

Overview

The Sales Support Officer is responsible for managing a portfolio of industrial clients in Wallonia, focusing on hazardous waste management and ensuring customer satisfaction through effective communication and data management.

In Short

• Manage a portfolio of industrial clients in Wallonia.
• Prepare and follow up on quotes for clients.
• Act as the main contact for client inquiries and complaints.
• Conduct thorough analyses to provide tailored solutions for clients.
• Proactively communicate with clients to optimize satisfaction.
• Handle questions and complaints efficiently and commercially.
• Ensure accurate data entry and updates in the client system.
• Create and manage all client-related documentation in SAP.
• Work on digitized solutions for client reporting and order entry.
• Collaborate with colleagues from other departments for effective information exchange.

Requirements

• Minimum of a professional bachelor's degree with sales skills.
• Preferred background in chemistry.
• Strong communication skills in French and Dutch.
• Customer-oriented with a positive team spirit.
• Willingness to work from the office in Jumet, Beerse, or Ghent.

Benefits

• Casual work environment with open communication.
• Opportunity to be part of a socially relevant and stimulating workplace.
• Creative freedom in determining additional benefits.
• Access to supplementary health insurance and company bike options.