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Services Engagement Manager - Remote

Posted 4 days ago

Overview

The Services Engagement Manager (SEM) plays a crucial role in ensuring successful implementation of Veeva's Quality Cloud for customers, representing the value proposition during the sales cycle and project delivery.

In Short

  • Responsible for setting Quality Cloud customers up for success
  • Acts as a solution expert in the sales cycle and project delivery
  • Structures the right solution and sets expectations for implementations
  • Identifies project charters, including staffing and costs
  • Delivers RFx Responses, Proposals, and Statements of Work (SOW)
  • Recommends potential implementation partners
  • Aligns the team strategically before project starts
  • Remote, full-time position with no location requirement
  • Customer-facing role with future travel requirements
  • Not providing sponsorship for employment visa status

Requirements

  • Expertise in Life Sciences Quality Sales
  • Passion for Software Implementation
  • Ability to structure solutions effectively
  • Experience with project management
  • Strong communication skills
  • Proximity to an airport for travel

Benefits

  • Flexible work environment (work from home or office)
  • Opportunity to impact the life sciences industry positively
  • Part of a mission-driven organization
  • Growth potential within a fast-growing SaaS company

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