Services Engagement Manager - Remote

Overview

The Services Engagement Manager (SEM) plays a crucial role in ensuring successful implementation of Veeva's Quality Cloud for customers, representing the value proposition during the sales cycle and project delivery.

In Short

• Responsible for setting Quality Cloud customers up for success
• Acts as a solution expert in the sales cycle and project delivery
• Structures the right solution and sets expectations for implementations
• Identifies project charters, including staffing and costs
• Delivers RFx Responses, Proposals, and Statements of Work (SOW)
• Recommends potential implementation partners
• Aligns the team strategically before project starts
• Remote, full-time position with no location requirement
• Customer-facing role with future travel requirements
• Not providing sponsorship for employment visa status

Requirements

• Expertise in Life Sciences Quality Sales
• Passion for Software Implementation
• Ability to structure solutions effectively
• Experience with project management
• Strong communication skills
• Proximity to an airport for travel

Benefits

• Flexible work environment (work from home or office)
• Opportunity to impact the life sciences industry positively
• Part of a mission-driven organization
• Growth potential within a fast-growing SaaS company