Services Engagement Manager - Quality Cloud - Remote

Overview

The Services Engagement Manager (SEM) at Veeva Systems plays a crucial role in ensuring the successful implementation of Quality Cloud solutions for life sciences companies, acting as a solution expert and aligning with sales and services teams.

In Short

• Responsible for setting up Quality Cloud customers for success.
• Acts as a solution expert during the sales cycle and project delivery.
• Structures implementation approaches and manages project charters.
• Develops and delivers Proposals and Statements of Work.
• Travels less than 25% for customer engagements.
• Requires experience in Life Sciences and Quality.
• Strong communication and negotiation skills are essential.
• 5+ years of experience in consulting services.
• Experience with Cloud-based solutions is a plus.
• Flexible work environment with remote options.

Requirements

• Direct experience in Life Sciences and Quality.
• Proven track record in meeting sales quotas.
• Strong written and verbal communication skills.
• Ability to manage negotiations with stakeholders.
• 5+ years of consulting services experience.
• Willingness to travel up to 25% of the time.

Benefits

• Medical, dental, vision, and life insurance.
• Flexible PTO and company paid holidays.
• Retirement programs.
• 1% charitable giving program.