Intern - Client Delivery Operations - Remote

Overview

As an Intern for Client Delivery Operations, you will contribute to managing complex medical communications programs for biopharmaceutical companies by utilizing AI to optimize workflows.

In Short

• Assist in mapping and documenting client delivery workflows.
• Identify process bottlenecks and opportunities for automation.
• Develop standard operating procedures and delivery playbooks.
• Create AI prompt templates for various delivery tasks.
• Pilot new playbooks with active account teams.
• Present process improvements and recommendations.

Requirements

• Pursuing a degree in Marketing, Business, Operations Management, or related field.
• Strong organizational and analytical skills.
• Excellent written communication skills.
• Proficiency in Microsoft Office Suite.
• Familiarity with AI tools is a plus.

Benefits

• 100% remote work environment.
• Supportive and diverse company culture.
• Focus on serving clients in oncology and blood diseases.
• Generous parental leave policy.
• Flexibility and work-life balance.