Remote Otter LogoRemoteOtter

Logistics Operations Assistant - Remote

Posted 8 hours ago
Customer Service
Full Time
Colombia

Overview

The Logistics Operations Assistant will help clients coordinate projects, manage operational tasks, and ensure smooth workflows in a fully remote environment.

In Short

  • Provide exceptional service to stakeholders.
  • Monitor company communication across various platforms.
  • Review and dispatch service requests accurately.
  • Coordinate service with customers and follow up for satisfaction.
  • Request pricing and place orders with vendors.
  • Perform daily invoicing and quoting processes.
  • Maintain and improve company systems and processes.
  • Research and prepare information for use.
  • Provide executive support to leadership as needed.
  • Handle other work-related duties as assigned.

Requirements

  • Bilingual proficiency (Spanish and English preferred).
  • Strong communication skills.
  • Experience in customer service or operational roles.
  • Ability to manage multiple tasks efficiently.
  • Attention to detail in invoicing and service requests.
  • Familiarity with project coordination.
  • Experience with vendor management.
  • Proficiency in digital communication tools.
  • Strong organizational skills.
  • Willingness to support executive leadership.

Benefits

  • Fully remote work environment.
  • Opportunity to work with a diverse team.
  • Certification as a Great Place to Work.
  • Flexible work hours (Monday – Friday, 8:00 am – 5:00 pm PST).
  • Professional growth opportunities.
  • Supportive company culture.
  • Competitive compensation.
  • Access to training and development resources.
  • Health and wellness benefits.
  • Engaging team activities and events.
Valatam logo

Valatam

Valatam is a dynamic company that specializes in providing bilingual virtual administrative support to various industries across the United States, leveraging talent from Latin America. The company offers a fully remote work environment, focusing on administrative, customer service, and operational tasks. Valatam values its employees by providing benefits such as paid time off for federal holidays, medical insurance stipends, and wellness allowances, fostering a supportive and flexible workplace for its team members.

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