Remote Otter LogoRemoteOtter

Enterprise Billing & Collections Operations Specialist - Remote

Posted 2 days ago
Finance / Legal
Part Time
USA

Overview

The Enterprise Billing & Collections Operations Specialist will manage accounts receivable and billing operations, focusing on cleaning up aged receivables and modernizing payment workflows within a growing SaaS company.

In Short

  • Part-time fractional role with potential to grow into full-time.
  • Manage collections operations and clean up aged receivables.
  • Lead transition from manual invoicing to automated payments via Stripe.
  • Establish ongoing billing hygiene practices.
  • Own workflows across billing and finance systems.
  • Help establish reporting for cash flow forecasting.
  • 5+ years of experience in AR, billing operations, or collections.
  • Hands-on experience with Stripe, HubSpot, and Xero.
  • Comfortable in a transitioning company environment.
  • Competitive compensation offered.

Requirements

  • 5+ years in AR, billing operations, or collections.
  • Experience running collections processes.
  • Hands-on experience with payment processing platforms.
  • Experience transitioning customers to automated payments.
  • Executor mindset with strong planning and communication skills.
  • Ability to operate in a mid-transition company.

Benefits

  • Fully remote position, open to candidates in the US and Canada.
  • Direct access to leadership.
  • Opportunity for real ownership over the function.
  • Potential to grow into a full-time role.
  • Competitive compensation.

UserVoice

UserVoice

UserVoice is a product feedback platform that serves enterprise and mid-market companies globally. Recently acquired, the company is undergoing a significant transition aimed at rebuilding its operational infrastructure for sustainable growth. With a small, high-trust team, UserVoice emphasizes real ownership and accountability in its work environment, making it an exciting opportunity for individuals looking to make a meaningful impact in a growing SaaS company.

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