Director of Global PMO and Partner Delivery Success - Remote

Overview

As our Director of Global PMO and Partner Delivery Success, you’ll lead two mission-critical pillars within our Professional Services team: the Global Project Management Office (PMO) and our Partner Delivery ecosystem. This is a strategic and hands-on leadership role focused on building governance, enablement, and scalable delivery.

In Short

• Collaborate across teams and time zones to ensure seamless and consistent delivery practices.
• Focus on creating high-quality outcomes for our customers.
• Lead our Global PMO Strategy.
• Develop and evolve the Global PMO roadmap to support business growth.
• Establish frameworks for governance, including scope control, risk management, and resource planning.
• Introduce scalable tools and delivery methodologies across regions.
• Mentor and support project managers and delivery leaders.
• Build and lead a global Partner Enablement and Certification Program.
• Define partner onboarding, training, and certification journeys.
• Ensure partners consistently meet our delivery standards.

Requirements

• Extensive experience in professional services, program management, or service delivery leadership—preferably in SaaS or digital services.
• A proven track record of building and scaling PMOs with strong governance and operational structure.
• Deep knowledge of Agile, Waterfall, and Hybrid delivery methodologies.
• Experience developing and running partner enablement or certification programs.
• Confident collaborating cross-functionally and influencing senior stakeholders.
• Familiarity with tools like Smartsheet, Wrike, or similar platforms.
• Comfort operating in dynamic, global environments.

Benefits

• Opportunity to lead strategic initiatives.
• Work in a dynamic and collaborative environment.
• Mentorship and support for professional growth.
• Engagement with diverse teams across regions.
• Contribute to high-quality outcomes for clients.