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Field Services Support Technician - Remote

Posted 2 weeks ago
Customer Service
Full Time
USA

Overview

The Field Services Support Technician provides essential customer support through on-site installation and maintenance of complex equipment and systems, ensuring operational quality and customer satisfaction.

In Short

  • Provide on-site installation and customer support
  • Diagnose, troubleshoot, service, and repair complex equipment
  • Instruct customers on operation and maintenance of systems
  • Interpret customer needs for problem resolution
  • Travel required for over 50% of the job
  • Manage contract location resources and travel budget
  • Maintain a professional demeanor in stressful situations
  • Requires a high school diploma or GED
  • 0 to 2 years of relevant experience preferred
  • Excellent driving record preferred

Requirements

  • Strong communication skills
  • Ability to work independently
  • Strong critical thinking and problem-solving abilities
  • Ability to lift/carry up to 100 pounds
  • Ability to manage travel budget effectively
  • Experience in maintenance and reliability

Benefits

  • Healthcare coverage options
  • 401(k) plan
  • Tuition reimbursement
  • Vacation, sick, and holiday pay

U.M.M.I

USA MOT Motion Industries

USA MOT Motion Industries is a leading industrial parts distributor and the largest global auto parts network, established in 1928. The company prides itself on setting high standards for performance and value, offering rewarding careers that blend the personal touch of a small company with the expansive reach of a global organization. With a focus on building strong relationships and delivering exceptional value, USA MOT Motion Industries provides opportunities for professional growth and development, particularly through hands-on internships that enhance sales, communication, and business acumen skills.

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